Insurance & Financial Help

Insurance Claim Assistance

When something has happened — an accident, a hospitalisation, a loss — a verified professional helps you with the document checklist, form filling, the insurer or TPA process, surveyor coordination where applicable, submission and follow-up until the insurer decides.

Coming soonPlanned for phase 2 — tell us if you need it sooner

Local partners accept your price or send theirs, and you pick. It is agreed in the app before anyone comes.

Book Insurance Claim Assistance in the app →

✓Verified partner✓You pick the offer✓Support in the app

Service scope

Know what to expect.

Every Jhatpat service has a fixed scope. Anything outside it needs a new booking or an in-app quote — never a cash side deal.

Included

Document checklist for your claim type
Form filling and submission with you
Insurer / TPA / surveyor coordination and follow-up
Status updates in the app until the insurer decides

Not included

A guaranteed claim — the insurer decides under the policy terms
Legal representation
Payment of hospital or garage bills

How it's done

Tell us what happened. Professional takes it up. Follow through.

STEP 01

Tell us what happened

Claim type, insurer, policy copy, documents so far.

STEP 02

Professional takes it up

Within 2 hours; checklist and next steps.

STEP 03

Follow through

Submission, follow-up, and the insurer's decision.

FAQs

Insurance Claim Assistance, answered.

How much does Insurance Claim Assistance cost?

You name your price in the Jhatpat app; local partners accept it or send theirs, and you pick. You see the full scope before you confirm.

What is included in Insurance Claim Assistance?

Document checklist for your claim type; Form filling and submission with you; Insurer / TPA / surveyor coordination and follow-up; Status updates in the app until the insurer decides. Not included: A guaranteed claim — the insurer decides under the policy terms; Legal representation; Payment of hospital or garage bills.

How do I book Insurance Claim Assistance?

Open the Jhatpat app, choose Insurance Claim Assistance, pick instant or a slot, and confirm.

When do I pay?

After the work, you pay your partner directly — in cash or by UPI to their own UPI ID. Jhatpat never takes payment from you. The app shows the exact amount first: the agreed price, any extra work you approved in the app, waiting charges and coupons. Once you have paid, confirm it in the app. Rides, courier and moves are estimated by distance and settled on the actual route. Scrap pickups pay you. There are no hidden charges.

Where is Jhatpat available?

We open one city at a time, neighbourhood by neighbourhood — Ranchi, Lucknow, Dhanbad and Varanasi are on the way. The app shows exactly what is live at your address, and you can ask for your city at [email protected].

Are partners verified?

Yes. Every partner completes government-ID and address verification plus a live selfie check, and a training session before their first job. Jobs start only with a 4-digit code from you, and every booking has in-app support.