Courier & Errands

Return / Exchange Pickup

For e-commerce returns and shop exchanges: rider collects the packed item, drops it at the pickup point and shares the receipt.

You name your price

Local partners accept your price or send theirs, and you pick. It is agreed in the app before anyone comes.

Book Return / Exchange Pickup in the app →

✓Verified partner✓You pick the offer✓Support in the app

Service scope

Know what to expect.

Every Jhatpat service has a fixed scope. Anything outside it needs a new booking or an in-app quote — never a cash side deal.

Included

Drop at courier office or shop
Receipt photo in the app

Not included

Unpacked or unlabelled returns

How it's done

Pack it. Rider collects. Dropped.

STEP 01

Pack it

Label on, receipt code ready.

STEP 02

Rider collects

Photo at pickup.

STEP 03

Dropped

Receipt photo shared.

FAQs

Return / Exchange Pickup, answered.

How much does Return / Exchange Pickup cost?

You name your price in the Jhatpat app; local partners accept it or send theirs, and you pick. You see the full scope before you confirm.

What is included in Return / Exchange Pickup?

Drop at courier office or shop; Receipt photo in the app. Not included: Unpacked or unlabelled returns.

How do I book Return / Exchange Pickup?

Open the Jhatpat app, choose Return / Exchange Pickup, pick instant or a slot, and confirm.

When do I pay?

After the work, you pay your partner directly — in cash or by UPI to their own UPI ID. Jhatpat never takes payment from you. The app shows the exact amount first: the agreed price, any extra work you approved in the app, waiting charges and coupons. Once you have paid, confirm it in the app. Rides, courier and moves are estimated by distance and settled on the actual route. Scrap pickups pay you. There are no hidden charges.

Where is Jhatpat available?

We open one city at a time, neighbourhood by neighbourhood — Ranchi, Lucknow, Dhanbad and Varanasi are on the way. The app shows exactly what is live at your address, and you can ask for your city at [email protected].

Are partners verified?

Yes. Every partner completes government-ID and address verification plus a live selfie check, and a training session before their first job. Jobs start only with a 4-digit code from you, and every booking has in-app support.