Insurance & Financial Help

Policy Service & Changes

For everything that comes after buying: nominee or address updates, name corrections, a policy copy, vehicle-detail changes, adding or removing a family member, portability guidance, or just a question about what your policy covers.

Coming soonPlanned for phase 2 — tell us if you need it sooner

Local partners accept your price or send theirs, and you pick. It is agreed in the app before anyone comes.

Book Policy Service & Changes in the app →

✓Verified partner✓You pick the offer✓Support in the app

Service scope

Know what to expect.

Every Jhatpat service has a fixed scope. Anything outside it needs a new booking or an in-app quote — never a cash side deal.

Included

Verified professional handles the request with the insurer
Documents listed upfront; upload in the app
Confirmation from the insurer shared on WhatsApp

Not included

Claims (book Insurance Claim Assistance)
Changes the insurer does not allow

How it's done

Pick the request. Upload what's needed. Done.

STEP 01

Pick the request

Nominee, address, correction, copy…

STEP 02

Upload what's needed

Policy copy and the supporting document.

STEP 03

Done

Insurer's confirmation in your app.

FAQs

Policy Service & Changes, answered.

How much does Policy Service & Changes cost?

You name your price in the Jhatpat app; local partners accept it or send theirs, and you pick. You see the full scope before you confirm.

What is included in Policy Service & Changes?

Verified professional handles the request with the insurer; Documents listed upfront; upload in the app; Confirmation from the insurer shared on WhatsApp. Not included: Claims (book Insurance Claim Assistance); Changes the insurer does not allow.

How do I book Policy Service & Changes?

Open the Jhatpat app, choose Policy Service & Changes, pick instant or a slot, and confirm.

When do I pay?

After the work, you pay your partner directly — in cash or by UPI to their own UPI ID. Jhatpat never takes payment from you. The app shows the exact amount first: the agreed price, any extra work you approved in the app, waiting charges and coupons. Once you have paid, confirm it in the app. Rides, courier and moves are estimated by distance and settled on the actual route. Scrap pickups pay you. There are no hidden charges.

Where is Jhatpat available?

We open one city at a time, neighbourhood by neighbourhood — Ranchi, Lucknow, Dhanbad and Varanasi are on the way. The app shows exactly what is live at your address, and you can ask for your city at [email protected].

Are partners verified?

Yes. Every partner completes government-ID and address verification plus a live selfie check, and a training session before their first job. Jobs start only with a 4-digit code from you, and every booking has in-app support.